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Payday Super: check how rejected contributions are handled

A rejection does not extend the seven business day deadline, so detection, ownership and resubmission speed directly affect cost.

Andrew Smith, Principal · 19 August 2026

If your Payday Super project closed on 1 July, there is one part I would check again: rejected contributions.

Contributions generally need to reach the employee's fund within seven business days of payday. A rejection doesn't extend that deadline, and the fund has up to three business days to allocate or reject. By the time you know there is a problem, much of the window may have gone.

Miss it and the administrative uplift starts at 60 per cent of the shortfall and notional earnings. Voluntarily disclose within 30 days, before assessment, and that uplift can reduce by 40 percentage points.

How quickly you find and disclose the exception can directly change its cost.

A payment can leave payroll exactly as expected and still fail downstream.

So I would want to see what happens next. How quickly does payroll learn about the rejection? Who fixes the employee or fund data? Can it be resubmitted without waiting for the next pay run? And can someone confirm when it reached the fund?

The exception can surface outside the normal payroll process, with different people responsible for identifying it and fixing it. A seven business day deadline does not leave much room for unclear ownership.

By now, most organisations have some real transaction history. Take the rejected and returned contributions and trace them from detection through to allocation.

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