Privacy policy

What we collect

When you send an enquiry through the contact form, we collect the details you enter: your name, organisation, role, email address, phone number, area of interest, approximate timing and message. Role, phone number and timing are optional.

If you email us directly, we receive your email address and whatever you choose to include in your message.

This website does not use advertising or analytics cookies. Our hosting provider keeps standard server logs, such as IP address, browser type and pages requested, for security and operational purposes.

How we use it

We use your details to respond to your enquiry, arrange a discussion and keep a record of our correspondence with you. If you engage PES, we also use them to deliver and administer that work.

We do not sell your personal information, add you to a mailing list or use it for marketing without your consent.

Who we share it with

We use a small number of service providers to run this website and our email. Enquiries sent through the form are delivered by Resend, an email delivery service based in the United States, through its Tokyo, Japan region. They are then held in our Microsoft 365 business email.

The website is hosted by Vercel, a United States company. Because of this, your information may be stored or processed outside Australia. We use these providers only to operate the website and our email, not to use your information for their own purposes.

We do not otherwise disclose your personal information unless you agree or the law requires it.

How long we keep it

We keep enquiry details for as long as needed to respond to you and to manage any work that follows, and then delete them. If you would like an enquiry deleted sooner, let us know.

Access, correction and complaints

You can ask to see or correct the personal information we hold about you, or raise a privacy concern, by emailing contact@peopleexperience.solutions. We will respond within 30 days.

If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.